Managed Services

Avansis Managed Services allow to free your teams from the tasks of administration, maintenance, monitoring and support both from the infrastructures and communications that assist business applications and their users. Therefore, IT teams can be fully committed to the business needs.

Teams are increasingly in the need of assistance from the company’s IT staff. That makes difficult to complete in time the tasks related to the implementation and deployment of solutions. The requirements of administration, maintenance, monitoring and support of the systems are difficult to fulfil for IT teams given the needed specialization and time dedicated to it.

The objective of the Avansis Managed Services is to guarantee the continuity, availability and quality of the IT services that organizations offer to the users through the total or partial outsourcing of the ICT infrastructure and personnel of the company when necessary.
Avansis Managed Services combine the most innovative experts, processes and technologies, reducing operational costs and aligning it with the business strategy. These services are based on a modular design to fit and interact with each other, being 100% compatible with the services offered by other companies.

This adaptability and cohesion between modules allow the scalability of our services. They are created to fulfil the needs of any company, increasing the value of the service by operating elastically according to your needs.

SYSTEM ADMINISTRATION

PERFORMANCE MONITORING SERVICE

INCIDENT MANAGEMENT

AUDITING SERVICES

HELP DESK

CHANGE MANAGEMENT

SECURITY OFFICE

All the services managed by Avansis, required for the operation, management and governance of IT services, are designed based on our own methodology (based on ITIL / LEAN methodologies) and regulated by the ISO 2000 and ISO 27001 certifications, which guarantee compliance with the agreed levels of service and establish the framework for managing Information Security Risks.

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